October 2006

Taking the APPX Show on the Road

The summer of 2006 provided APPX Software with an opportunity to bring our products to a couple of diverse but relevant marketplaces.

In June, we made our annual appearance as an exhibitor at the Florida Association of Counties conference, this year in Marco Island, FL. The featured applications were the APPX Medicare Billing package, already in place in more than a dozen Florida counties, and the Animal Control application.

At the end of August, we traveled to Atlanta to participate for the first time in the Southeastern Accounting Show, put on by the Georgia Society of CPAs.  It was a chance to showcase the new appx BANG!financial applications, and, as the sponsor of the event’s “Cyber Café,” APPX Software was very visible.

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How a Release gets Released (and how you can help)

Have you ever thought about the steps that must be completed and the effort that must be expended to create a new APPX release? Producing an APPX release involves a significant expenditure of time and effort on the part of the entire staff at APPX Software, Inc. as well as a cadre of dedicated users from the APPX "community" who volunteer their services to help test the new features.

As development of a new feature is completed, it must be thoroughly tested.  Alpha testing is usually performed by various members of the APPX staff.  However, the beta test program is your opportunity to be a part of the APPX “team”.

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Customer Focus: Florida's Natural Growers

If any company would be expected to squeeze the most out of their software, Florida’s Natural Growers would be, well, a natural. So the fact that they use APPX in all phases of their business should come as no surprise.

With primary servers running HP-UX, hundreds of users on desktops, and terminals mounted on forklift trucks as well, FNG relies on APPX software to handle their accounting needs, track their products throughout the manufacturing process, and fully serve the information requirements of one of the world’s major producers of citrus products.

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APPX Tech Tip

Last issue we discussed using the APPX Desktop Client to get more rows and columns to work with.  This issue we will talk about how to take advantage of that extra room by designing scrolling inputs that adjust to the client screen size.  This will allow you to have processes that will work for users using the standard 21-row window as well as those set up to use 28 rows.

In general, when creating a scrolling input, a header frame is defined with an image size of 21 rows and 80 columns to fill the screen, or possibly a smaller size if there are only a few columns of data.  The scrolling frame is then defined to overlay the heading frame, allow­ing room at the top for column headings and room at the bottom for any buttons or extra information you like...

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Getting the Most out of your Support Dollars

Almost all APPX customers subscribe to one of our annual maintenance plans, to ensure that they can run the latest software releases and patches, and to have direct access to APPX Software's technical support staff. But many customers do not take advantage of many of the other aspects of the maintenance programs. In this article, we will talk about those various benefits, and how you can get even more value from your support dollars.

Do you subscribe to the APPX Support List? Do you know how to use the Online Customer Support System? Do you understand the value of your license for reconfigurations? Did you know you may be entitled to discounts on training, consulting, and conferences?

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